We are located online: https://www.delmarvastainless.com
What information is collected from our websiteWhen you visit our website to make purchases, you provide personal information at check-out that enables us to complete your order. When you fill out an email inquiry or make a quote request through the website, you provide personal information also.
This information is minimal. For example, name, address, phone, email, username and password. Any credit card details are processed securely. No member of our team can see enough information to make use of your card or other payment method.
If you leave comments through our website, this information helps us improve our customer service, products, and product lines.
We never share or sell your information.
You can request a download of the information collected while you visit our store.
If you believe the information is incorrect, please write or email us with and we will correct it.
You can request that your information be deleted. Only information required by law for taxes, etc. must be kept. Only you, store personnel, and website administrators can see your information, and “as needed” only.
COOKIESJust like any store or service, we observe how our customers navigate our store, where and how they spend their time, etc. Cookies act like store personnel in a brick and mortar store. They are small files that help us keep track of our customers actions while shopping. For instance, cookies can keep track of items you have viewed, items in your shopping cart, etc. Cookies can help our website remember you when you come back, can help us use your your IP address to estimate shipping, taxes, delivery options, fulfillment locations, etc. Search ‘internet cookie’ online for detailed definitions.
HOW WE USE YOUR INFORMATIONIn short, we collect information so we can process and ship your order. Only the information you willingly provide is ever collected or used. We also analyze customer shopping behavior to measure and improve our performance. Examples:
- Communicate with you about your orders and accounts
- Prevent fraud
- Improve our product lines
- Provide shipping and delivery details
- Resolve issues, process returns
- Calculate taxes, comply with legal obligations
- Set up your account for our store
- Improve our store offerings
- Communicate marketing messages if you agree to receive them
PaymentsWe use PayPal to process our orders. Some of your data is sent to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please visit PAYPAL for their policy details.